Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to all visitors, users, customers, and partners who interact with:

• Our website
• Contact forms
• Service inquiry forms
• Event registrations
• Newsletter subscriptions
• Customer support communications
• Marketing communications
• Any online services operated by IBO Tech Solutions

2. Information We Collect

Personal Information You Provide

• Full Name
• Company Name
• Job Title
• Email Address
• Phone Number
• Business Address
• Service Requirements
• Inquiry Details
• Username and Password (where applicable)

Information Collected Automatically

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Referral URLs
• Pages Visited
• Time Spent on Pages
• Approximate Location Information

3. How We Use Your Information

Service Delivery

• Responding to inquiries
• Providing requested information
• Delivering services
• Managing customer relationships

Customer Support

• Responding to support requests
• Troubleshooting issues
• Providing technical assistance

Marketing & Communications

• Sending newsletters
• Service updates
• Events and webinars
• Promotional communications

Website Improvement

• Monitoring performance
• Analyzing visitor behavior
• Improving user experience
• Developing new services

4. Legal Basis for Processing Personal Data

• Contractual Necessity – Delivering requested services.
• Legitimate Business Interests – Improving services and maintaining security.
• Consent – Processing based on your explicit permission.
• Legal Compliance – Meeting regulatory and legal obligations.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, remember preferences, analyze traffic, and improve website performance.

You may disable cookies through browser settings, though some features may not function properly.

6. Sharing of Personal Information

IBO Tech Solutions does not sell, rent, or trade personal information.

• Trusted service providers
• Business partners where required
• Legal authorities when required by law
• Corporate transactions such as mergers or acquisitions

7. Third-Party Websites

Our website may contain links to external websites. We are not responsible for their content, privacy practices, or security measures.

8. Data Security

We implement appropriate technical and organizational measures to protect personal information against:

• Unauthorized access
• Loss or theft
• Accidental disclosure
• Alteration or destruction
• Misuse

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

10. Your Rights

• Access your personal information
• Request corrections
• Request deletion
• Withdraw consent
• Restrict processing
• Request data portability
• Object to processing

11. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children.

12. International Data Transfers

Where necessary, personal information may be transferred or processed outside your jurisdiction. Appropriate safeguards will be implemented to ensure compliance with applicable laws.

13. Changes to This Privacy Policy

IBO Tech Solutions may update this Privacy Policy periodically. Updated versions will be published on this page with a revised effective date.

14. Contact Us

IBO Tech Solutions
Ground Floor, 37/2879-B,B1,
Sivasailam Complex,
Changampuzha Samadhi Road,
Edappally, Kochi,
Kerala – 682024

Email: info@ibotechsolutions.com
Phone: +91 87146 83910